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Desktop Systems Administrator in Chandler, AZ at Elite Line Services, Inc.

Date Posted: 2/24/2018

Job Snapshot

Job Description


Daifuku North America Holding Company is a leader in Design, Manufacturing, Installation and Support of automation and material handling systems in North America. The company is currently seeking an experienced Desktop Systems Administrator for the facility in Chandler, AZ.


Incumbent is responsible for the management and support of infrastructures supporting the desktop environment at Daifuku North America Holding Company. Responsibilities of the incumbent include, but are not limited to the following: analyzing, documenting, installing, maintaining, troubleshooting, repairing, upgrading or replacing hardware and software systems as well as related peripheral hardware; supporting and maintaining user account information including rights, security and systems groups.

The incumbent typically does not supervise staff, but may provide work direction, guidance and leadership to less experienced individuals supporting a project. Works under general supervision; typically reports to a supervisor or manager. Individual must be highly detailed and task oriented.

Other responsibilities:

  • Provides support to users for all file access, desktop operating system, and office applications.
  • Supports and maintains user account information including rights, security and systems groups.
  • Identifies, researches, and resolves technical problems with the above.
  • Respond to telephone calls, email and personnel requests for technical problem and application support.  
  • Documents, tracks, and monitors requests/problems to ensure a timely resolution.
  • Installs and configures applications software and related hardware (such as desktops and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).
  • Research, price, and order IT equipment.
  • Perform system/driver/windows updates on user applications and user PCs.
  • Produce user knowledge articles/notices.
  • Document, track and monitor IT equipment, licenses, and other IT information.
  • Participates in special projects as required


    • Minimum of 5 years of directly related experience supporting information systems operations
    • Advanced knowledge of Desktop H/W, O/S and application support, user and device management, and file structures.
    • Leadership skills including the ability to direct both peers and subordinates during projects
    • Strong interpersonal skills.
    • High level of written and verbal communications skills, including the ability to formulate information into shared documents
    • High level understanding of PC imaging software.
    • Good understanding of Anti-Virus infrastructure and procedures
    • High level understanding of the Operating System and the infrastructure that supports including Active Directory – Policies, Groups, and Users

    Overtime may be required on an as needed basis. May also be required to be “on call” outside of normal business hours, in order to resolve system failures and/or other issues. Office environment, occasional shop and job site environment. Prolonged periods of sitting and a lot of time keyboarding and looking at a monitor.

    Education and Experience

    Bachelors of Science Computer related


    Associates of Science Computer related + 6 Years’ Experience


    No Degree (7+ years in Computer related field)

    Daifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.

    Daifuku North America Holding Company is an Equal Opportunity Employer. We are committed to workforce diversity.

    M/F/D/V encouraged to apply. All resumes are held in confidence.