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AMZ - CMMS Launch Manager in Seattle, WA at Elite Line Services, Inc.

Date Posted: 2/25/2019

Job Snapshot

  • Employee Type:
  • Location:
    Seattle, WA
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description


Elite Line Services is a major single source maintenance solution in the industry with the bandwidth to service all of your equipment maintenance needs. We maintain all original equipment manufacturers for material handling equipment, BHS, PBB, Facilities, GSE and vehicles. Our hybrid programs efficiently cross utilize technicians between equipment types to provide seamless coverage that protects the best interest of our customers. Whether this is getting full warranty value for new parts and systems or applying experienced and specialized technical support for mature equipment needs, ELS has you covered.

Our Benefits:

Elite Line Services offers a wide variety of benefits including Medical, Dental, Vision, Short and Long Term Disability, Company Paid Life Insurance, 401k, Tuition Assistance, EAP, Paid Leave, and Paid Whole Sale Shopping Membership (Sam’s Club).



The Launch CMMS Manager will provide quality control during EAM start up.  The primary driver in this role is to ensure that all users of EAM use the same conventions, assumptions and playbooks to make data entries in the system.


  • Provide training to new incoming employees, including classes of technicians, managers, and new inventory specialists, planner/schedulers, and EAM admins.
  • Retain and update existing documentation regularly to ensure accurate representation of the process and format of the CMMS software.
  • Fully integrate with site CMMS personnel to ensure smooth change transition and proper process alignment.
  • Integrate with the Transition team to ensure a successful turn-up of new portfolio facilities to include supporting:
    • Setup of the Parts cage
    • Asset loading management
    • Asset identification/ assignment in EAM
    • Qualifications of training to include
      • Time reporting
      • Problem codes
      • Reporting and analytics
    • Criticality assignments – ensure proper criticality assignments to assets
    • PM schedule development
    • Parts management/ inventory
      • Quantity
      • Location
      • Physical verification
    • Implement PM assignments within +6 weeks
    • Training staff
    • Onsite support through transition to help CMMS personnel adjust to their new operating environment.
  • Act as a Tier II support for troubleshooting errors with the system and providing constructive feedback if the problem was caused by operator error during launch.
  • Fully integrate with and support the Amazon and ELS RME teams to ensure consistency in message and mission.
  • Implement and monitor site metrics related to the performance of the onsite CMMS personnel.
  • Interact with customer and client personnel to determine customer/client expectations.
  • Coordinate activities throughout customer/client building portfolio to ensure effective, efficient performance in all assigned activities. 
  • Implementation of developed performance metrics 
  • Communications with all team members to support the development of short range planning in support of the company’s goals and objectives
  • Ensure team members perform assigned tasks in a safe, effective, and efficient manner.
  • Must maintain positive customer and employee relations.
  • Demonstrates excellent oral and written communication skills
  • Demonstrates excellent interpersonal skills, being able to work effectively with all levels of personnel and client
  • Establishes and maintains the respect and confidence of clients and ELS employees
  • Other account support and participation as requested by manager.



  • High school degree or an approved GED.
  • Minimum 5 years’ experience in maintenance management, with experience in supervision, planning/scheduling and estimating preferred
  • Membership and demonstrated active participation in industry related professional organizations (SMRP, IFMA, BOMA, etc.) with applicable professional certification desired.
  • Demonstrated proficiency in Microsoft Word, Excel, PowerPoint.



  • Advanced degree in Industrial Maintenance, Engineering or Management is preferred.



  • Ability to maintain confidentiality
  • Excellent communication, organizational and interpersonal skills
  • Ability to influence and persuade management level employees
  • Ability to communicate to interpret and explain written and statistical data to a wide range of audiences.
  • Excellent problem-solving skills
  • Ability to convey difficult and challenging information to managers.
  • Attention to detail a must.
  • Ability to work unsupervised
  • Ability to manage time and prioritize work.



  • Must be able to read, write, speak and understand English.



Physical Demands



O (Occasionally)


O (Occasionally)


F (Frequently)

Handling / Fingering

F (Frequently)

Reach Outward

F (Frequently)

Reach Above Shoulder

O (Occasionally)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

O (Occasionally)


O (Occasionally)

10 lbs or less

O (Occasionally)

11-20 lbs

O (Occasionally)

21-50 lbs

O (Occasionally)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

O (Occasionally)

13-25 lbs

O (Occasionally)

26-40 lbs

O (Occasionally)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements:

  • Vision (Near, Distance)


Office environment in a controlled atmosphere building.

Additional Responsibilities

Elite Line Services (ELS) is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition.


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